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Deliver Launch Checklist: Workbench Blueprints

Sample Output 03 - deliver-launch-checklist

Skill: deliver-launch-checklist Thread: Workbench (enterprise collaboration platform) Persona: Rachel V., Technical PM, Blueprints

Scenario

Blueprints v1 is two weeks from GA launch (target: April 2026). The A/B test results confirmed the required-section hypothesis: time-to-approved dropped 40% from 4.0 to 2.4 days [fictional] (p=0.001), and Sandra C. gave the ship decision on April 14, 2026. Rachel V. is assembling the cross-functional launch checklist to coordinate engineering, QA, design, marketing, customer support, legal, and operations for the rollout from 80 closed-beta accounts [fictional] to all 500 enterprise customers [fictional]. The A/B results also showed that the empty-section rate dropped from 38% to 7% [fictional], validating the core enforcement mechanism and giving the team confidence to ship required sections as the default behavior.

Key launch risks include: SAML SSO certification timing, Confluence migration messaging for accounts switching from competitor tools, and ensuring the IT admin provisioning guide is ready before enterprise security teams begin onboarding.

Source Notes

  • Enterprise SaaS launch checklist patterns: Intercom “Product Launch Checklist” guide (intercom.com)
  • SOC 2 compliance requirements for SaaS launches: AICPA SOC 2 Trust Services Criteria documentation (aicpa.org)
  • Feature rollout and progressive delivery patterns: LaunchDarkly feature management documentation (launchdarkly.com)

Prompt

/launch-checklist
I need a comprehensive launch checklist for Blueprints v1 GA. Here's the context:
**Launch details:**
- Launch name: Blueprints GA
- Target date: April 28, 2026
- Rollout: From 80 closed-beta accounts to all ~500 enterprise customers [fictional]
- Ship decision confirmed by Sandra C. on April 14, 2026
**Key stakeholders:**
- Rachel V. (PM), Karen L. (Eng Lead), Tomás G. (Design Lead), Derek H. (Head of Marketing), Mei-Lin T. (Enterprise Sales Lead), James W. (VP Eng)
**Critical items I'm tracking:**
- SAML SSO certification -- must be complete before GA (enterprise blocker)
- IT admin provisioning guide -- enterprise security teams need this before they'll onboard
- Confluence migration communication plan -- many prospects are switching from Confluence
- A/B test code cleanup -- remove experiment flags, ship required-sections as default
- WebSocket provider scaling -- validated at 80 accounts, need to load test for 500
**Rollback concern:** If a critical bug surfaces in the first 48 hours, we need a clean rollback to the pre-Blueprints state without data loss for accounts that already created Blueprints during GA.
Please generate the full launch checklist with go/no-go criteria and a rollback plan.

Output

Launch Checklist: Blueprints v1 GA

Launch Overview

FieldDetail
Launch nameBlueprints v1 GA
Target dateApril 28, 2026
Rollout scope80 closed-beta accounts to ~500 enterprise customers [fictional]
Launch ownerRachel V. (Technical PM)
Ship decisionConfirmed by Sandra C. (Head of Product), April 14, 2026
Feature flagblueprints_ga_enabled (progressive rollout via LaunchDarkly)

Key Stakeholders

NameRoleLaunch responsibility
Rachel V.Technical PMLaunch coordination, go/no-go call
Karen L.Engineering LeadEngineering readiness, rollback execution
Tomas G.Design LeadUX sign-off, wizard/canvas polish
Derek H.Head of MarketingLaunch messaging, blog post, email campaign
Mei-Lin T.Enterprise Sales LeadCustomer communication, migration support
James W.VP EngineeringExecutive go/no-go, escalation path
Leo M.Data AnalystDashboard readiness, launch metrics monitoring
Nate P.Backend EngineerYjs/WebSocket scaling, CRDT stability

Engineering Readiness

  • A/B test experiment flags removed; required-section enforcement shipped as default behavior
  • Feature flag blueprints_ga_enabled configured for progressive rollout (10% then 25% then 50% then 100% over 4 days)
  • WebSocket provider load tested at 500 concurrent rooms with 20 editors each [fictional]
  • Yjs sub-document sync validated at scale; merge latency confirmed ≤50ms at 95th percentile [fictional]
  • Approval-gate state machine reviewed for all edge cases documented in edge-case analysis
  • Database migrations for approval chain schema tested on staging with production-scale data
  • Audit log retention policy enforced (12-month minimum per SOC 2 requirements)
  • SAML SSO integration tested with Okta, Azure AD, and OneLogin; generic SAML 2.0 fallback validated
  • All P1 bugs from closed beta resolved; zero open P1s at launch
  • Performance budget confirmed: client bundle ≤460KB gzipped (420KB baseline + 38KB Yjs [fictional])
  • Yjs binary document export utility validated for data portability compliance

QA & Testing

  • All P1 and P2 test scenarios from edge-case analysis executed and passing
  • End-to-end test suite covers: Blueprint creation (wizard + canvas), required-section enforcement, submission, sequential approval, parallel approval, rejection with comments, re-submission
  • Co-editing stress test: 20 concurrent editors on a single Blueprint for 30 minutes without data loss [fictional]
  • Offline editing test: 24-hour offline edit followed by reconnect and merge verified on Chrome, Firefox, and Edge
  • SSO session expiry test: editing continues offline; re-auth dialog appears; edits sync after login
  • Accessibility audit complete: all approval actions, badges, and wizard steps meet WCAG 2.1 AA
  • Cross-browser testing complete: Chrome, Firefox, Edge, Safari (latest two versions each)
  • Regression suite for existing Workbench features passes (no Blueprint changes break non-Blueprint functionality)

Design & UX

  • Required-section badges (red/grey) reviewed and approved by Tomas G.
  • Wizard flow (first-time author experience) reviewed with 3 beta customers; feedback incorporated
  • Canvas flow (returning author experience) confirmed consistent with existing Workbench editor patterns
  • Approval review view (inline comments, floating action bar) design-approved
  • Empty states designed: no Blueprints yet, no templates available, no approval requests pending
  • Error messages from edge-case analysis reviewed for tone and clarity by content design
  • Wizard-to-canvas transition tested: returning authors see canvas on subsequent visits without confusion

Marketing & Communications

  • Launch blog post drafted, reviewed by Rachel V. for technical accuracy, and scheduled for April 28
  • Email campaign to all 500 enterprise accounts [fictional] scheduled for April 28, 9:00 AM ET
  • Confluence migration comparison page published on marketing site (Blueprints vs. Confluence templates)
  • Product tour / in-app walkthrough configured for first-time Blueprints users
  • Social media posts scheduled (LinkedIn, Twitter/X) for launch day and day +3
  • Sales enablement deck updated with Blueprints GA messaging, competitive positioning, and demo script
  • Press embargo coordinated (if applicable) with Derek H.

Customer Support

  • Support team trained on Blueprints v1: required sections, approval gates, co-editing, SSO provisioning
  • Knowledge base articles published: “Getting Started with Blueprints,” “Setting Up Approval Chains,” “Configuring Required Sections,” “Troubleshooting Co-Editing”
  • IT admin provisioning guide published: SAML SSO setup, role mapping, audit log access
  • Escalation path documented: Tier 1 (support) then Tier 2 (Karen L.’s team) then Tier 3 (Nate P. for CRDT issues)
  • Support team has access to a staging environment with Blueprints enabled for troubleshooting
  • FAQ document covers top 10 anticipated questions from closed-beta feedback
  • Dedicated Slack channel created for launch-week support escalations
  • SOC 2 Type II audit scope updated to include Blueprints data flows (audit log, CRDT storage, approval state)
  • Data processing agreement (DPA) updated for Yjs binary document storage
  • SAML SSO certification letter obtained from third-party auditor
  • Privacy impact assessment completed for Blueprint lifecycle event logging
  • Terms of service updated to cover real-time co-editing and offline data caching
  • Data residency documentation updated: customer data stored in provisioned region (US, EU, APAC)

Operations & Infrastructure

  • WebSocket provider provisioned for production traffic: 500 concurrent rooms target [fictional]
  • Auto-scaling rules configured for WebSocket provider (scale at 70% connection capacity)
  • Database read replicas provisioned for approval-chain queries (read-heavy at scale)
  • CDN cache rules updated for static Blueprints assets (template gallery, wizard assets)
  • Incident response runbook updated with Blueprints-specific scenarios (CRDT merge failure, WebSocket provider outage, approval-state corruption)
  • On-call rotation confirmed for launch week: Nate P. (primary), Karen L. (secondary)

Analytics & Monitoring

  • Dashboard deployed: Blueprint adoption by department, time-to-approved, approval cycle count, empty-section rate
  • Real-time alerting configured for: merge latency > 100ms [fictional], WebSocket error rate > 1%, approval-state inconsistency detected
  • A/B test results archived and linked from the experiment-results document
  • Instrumentation validated: blueprint_created, section_completed, approval_requested, approval_granted, blueprint_published events flowing to analytics pipeline
  • Launch-day dashboard view created with key metrics for the go/no-go check-in at T+4 hours
  • Guardrail metric (author abandonment rate) configured with automated alert if it exceeds 20% [fictional]

Go/No-Go Criteria

Must Have (Blockers)

CriterionOwnerStatus
Zero open P1 bugsKaren L.Pending
SAML SSO certification completeIT SecurityPending
WebSocket load test passed at 500-room scale [fictional]Nate P.Pending
IT admin provisioning guide publishedRachel V. / SupportPending
All P1 test scenarios passingQAPending
Rollback plan tested on stagingKaren L.Pending

Should Have

CriterionOwnerStatus
Launch blog post scheduledDerek H.Pending
Support team training completeSupport LeadPending
Email campaign loaded and scheduledDerek H.Pending
Sales enablement deck distributedMei-Lin T.Pending
Accessibility audit passing WCAG 2.1 AATomas G.Pending

Nice to Have

CriterionOwnerStatus
In-app product tour configuredTomas G.Pending
Confluence migration comparison page liveDerek H.Pending
Social media posts scheduledDerek H.Pending

Rollback Plan

Trigger Conditions

Initiate rollback if any of the following occur within the first 48 hours post-launch:

  1. Data loss confirmed: any Blueprint content lost due to CRDT merge failure or storage corruption
  2. Approval-state corruption: Blueprints stuck in inconsistent approval states that cannot be resolved without manual database intervention
  3. WebSocket provider outage exceeding 30 minutes with no ETA from the provider
  4. Security vulnerability discovered in SSO integration or audit log pipeline
  5. Error rate exceeds 5% on any Blueprint lifecycle event (create, submit, approve) for more than 15 minutes

Rollback Steps

  1. Disable feature flag (blueprints_ga_enabled set to off) via LaunchDarkly. This immediately hides Blueprints UI from all non-beta accounts. Estimated time: 2 minutes.
  2. Preserve existing data: All Blueprints created during GA remain in the database. They are hidden from the UI but not deleted. Authors can access their content once Blueprints is re-enabled.
  3. Notify affected accounts: Trigger a pre-drafted email to accounts that created Blueprints during the GA window explaining the temporary rollback and ETA for restoration. Template pre-loaded in the transactional email system.
  4. Revert WebSocket scaling: Scale down the WebSocket provider to beta-level capacity to reduce cost during the rollback period.
  5. Conduct incident review: Rachel V. convenes a 30-minute sync within 2 hours of rollback to assess root cause and define the re-launch criteria.
  6. Re-enable progressively: Once the root cause is fixed and verified on staging, re-enable the feature flag at 10% and monitor for 4 hours before resuming the full rollout schedule.

Rollback Owner

Karen L. (Engineering Lead), primary rollback executor James W. (VP Engineering), escalation and communication approval

Rollback Time Estimate

  • Feature flag disable: 2 minutes
  • Full UI rollback confirmed across all accounts: 5 minutes (CDN cache TTL)
  • Affected-account notification sent: 15 minutes
  • Total time from trigger to stable rollback state: approximately 20 minutes

Check-in Schedule

DateTimeMeetingAttendeesPurpose
Apr 25 (T-3)10:00 AMGo/no-go reviewAll stakeholdersFinal blocker review; launch confirmation
Apr 28 (T+0)8:00 AMLaunch morning standupRachel, Karen, Nate, LeoPre-launch systems check
Apr 28 (T+0)12:00 PMT+4 hours check-inRachel, Karen, LeoReview launch-day metrics dashboard
Apr 28 (T+0)5:00 PMEnd-of-day check-inRachel, Karen, NateError rates, support ticket volume, rollback assessment
Apr 29 (T+1)10:00 AMDay 2 reviewRachel, Karen, Leo, Support24-hour metrics, support themes, scaling status
Apr 30 (T+2)10:00 AM48-hour all-clearAll stakeholdersRollback window closes; launch declared stable or remediation planned

Open Issues

IssueOwnerSeverityNotes
WebSocket provider contract not finalizedKaren L.HighVerbal agreement in place; formal contract expected by Apr 21
Confluence migration guide content reviewMei-Lin T.MediumDraft complete; needs legal review for competitive claims
SAML certification timeline tightIT SecurityHighAuditor confirmed Apr 18 delivery; buffer is thin
Support team training not yet scheduledSupport LeadMediumTarget: Apr 22-24 (3 sessions)