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Deliver Launch Checklist: Storevine Campaigns

Scenario

Four weeks before the Campaigns GA date of April 28, 2026, Storevine’s growth PM compiled the launch checklist to coordinate readiness across engineering, design, legal, merchant success, and marketing. The checklist reflects the unusual compliance complexity of a production email send feature . where legal sign-off is a hard blocker and DMARC/SPF/DKIM sender authentication is a technical prerequisite for inbox delivery, not a nice-to-have.

Source Notes:

  • CAN-SPAM Act (FTC, ftc.gov) and GDPR Article 6 (gdpr.eu) . the legal requirements that make the Legal & Compliance section items non-negotiable blockers rather than optional pre-launch review steps; any production email send without Legal sign-off creates direct regulatory exposure.
  • Google, “Email Sender Guidelines” (support.google.com/mail/answer/81126) and Yahoo’s sender requirements (help.yahoo.com/kb/SLN27791) . the 2024 enforcement of DKIM, SPF, and DMARC authentication as prerequisites for inbox delivery to Gmail and Yahoo accounts, which represent the majority of merchant customer inboxes, making sender authentication a launch-gate infrastructure item.
  • SendGrid, “IP Warm-Up Overview” (sendgrid.com/blog/warming-up-your-ip-address/) . documents the required gradual volume ramp for new dedicated sending IPs to establish sender reputation with inbox providers before full-volume merchant sends are enabled at GA.

Prompt

/launch-checklist
Feature: Campaigns v1.0 . native email marketing for Storevine merchants
Launch date: April 28, 2026
Launch type: Major Release
Launch owner: Growth PM
Key compliance and infrastructure requirements:
- Legal sign-off on CAN-SPAM + GDPR required before any production send
- DMARC/SPF/DKIM sender authentication required for Gmail/Yahoo inbox
delivery (enforced by Google and Yahoo since 2024)
- SendGrid dedicated IP warm-up plan needed before full-volume sends
- Feature flag rollout: start at 10% of merchants [fictional], scale
to 100% over 2 weeks based on send failure rates
Stakeholders:
- Engineering Lead (Platform Squad)
- Merchant Success (launch comms + support)
- Legal (CAN-SPAM/GDPR review)
- Storevine Marketing (announcement + dog-food)
Key risks from stakeholder summary:
- Legal review not started; hard gate on compliance sign-off
- Klaviyo partner team needs 48-hour advance notice before GA announcement
- Power-user merchant beta cohort expectations may exceed v1 scope
Need: full pre-launch checklist with go/no-go criteria, rollback plan,
and check-in schedule.

Output

Launch Checklist: Campaigns v1.0 GA

Launch Overview

FieldValue
WhatCampaigns v1.0 . native email marketing built into the Storevine admin
Launch DateApril 28, 2026
Launch TypeMajor Release
Launch OwnerGrowth PM
Go/No-Go Decision MakerHead of Product

Key Stakeholders

RoleNameContact
ProductGrowth PM#campaigns-launch (Slack)
EngineeringEngineering Lead, Platform Squad#campaigns-build (Slack)
DesignDesign Lead#campaigns-design (Slack)
MarketingStorevine Marketing Lead#marketing (Slack)
SupportMerchant Success Lead#merchant-success (Slack)

Engineering Readiness

ItemOwnerDueStatusNotes
[ ] Code complete and merged to mainEngineering LeadApr 21All Campaigns v1 stories merged; no open PRs
[ ] Code review approvedEngineering LeadApr 21All P0/P1 stories require two-reviewer approval
[ ] Feature flag configured (10% merchant rollout [fictional])Backend EngineerApr 23Merchant-level flag; starts at 10%; escalation path to 100% or 0% defined
[ ] Database migrations ready (attribution_events table, consent records)Backend EngineerApr 23Reviewed and tested in staging; migration script ready for prod
[ ] API documentation updated (send API, webhook receiver spec)Engineering LeadApr 25Campaigns API endpoints documented in internal API reference
[ ] Performance benchmarks pass (P95 send latency <3s at 10k recipients [fictional])Platform SquadApr 25Load test results from Apr 25 review attached

QA & Testing

ItemOwnerDueStatusNotes
[ ] Test plan executed (all P1 and P2 edge cases)QA LeadApr 25Edge cases document used as the QA test plan; all P1 scenarios required
[ ] Regression tests pass (Klaviyo integration unaffected, legacy email features intact)QA LeadApr 25Klaviyo API sync must remain functional; legacy email tool access unchanged
[ ] UAT complete with beta merchant cohort (5 discovery merchants [fictional])Merchant SuccessApr 24Beta access provided T-4 weeks; no blocker-level feedback before go/no-go
[ ] Cross-browser testing (Chrome, Safari, Firefox . desktop)QA LeadApr 24Campaigns editor and send flow tested in all three
[ ] Mobile testing (iOS Safari, Android Chrome . Storevine admin responsive)QA LeadApr 24Admin is responsive; verify guided flow and audience selection on mobile viewports
[ ] Accessibility testing (WCAG 2.1 AA . keyboard navigation, screen reader)Design LeadApr 24Campaigns flow must meet AA; keyboard-navigable send flow required
[ ] Load testing complete (1,000 concurrent sends [fictional])Platform SquadApr 25Stress test at 2× expected GA-day peak volume
[ ] Security review complete (unsubscribe token handling, GDPR consent data)Engineering LeadApr 21Unsubscribe token must be signed and single-use; consent data must be encrypted at rest

Design & UX

ItemOwnerDueStatusNotes
[ ] Final designs approved (all Campaigns flows, empty states, error states)Design LeadApr 18Figma spec v4 approved by PM and Engineering Lead
[ ] Design QA complete (Figma spec vs. implementation review)Design LeadApr 24Component-level review; flag any pixel-level deviations from spec
[ ] Asset handoff complete (icons, illustrations for guided flow, email templates)Design LeadApr 188 pre-built email templates exported and loaded in staging
[ ] Copy/content finalized (onboarding, error messages, templates, compliance copy)Growth PM + Design LeadApr 21CAN-SPAM compliance copy in every template reviewed by Legal
[ ] Error states designed and implemented (per edge cases document)Design LeadApr 18All P1 error states have approved copy and implemented UI
[ ] Empty states designed and implemented (zero campaigns, zero opens, zero revenue)Design LeadApr 18Empty states are the first thing new merchants see; must be motivating, not blank

Marketing & Communications

ItemOwnerDueStatusNotes
[ ] Launch announcement drafted and approved (in-app banner + merchant email)Storevine MarketingApr 25Merchant email sends on GA day to all active merchants
[ ] Blog post ready (Storevine Campaigns . your store’s built-in email tool)Storevine MarketingApr 25Published at GA; no embargo leak before Apr 28 announcement
[ ] Social media content prepared (LinkedIn, X . merchant testimonial from beta)Storevine MarketingApr 26At least one beta merchant testimonial confirmed and approved for use
[ ] Email campaign to all active merchants scheduled (GA day, morning send)Storevine MarketingApr 26Reviewed and approved by Growth PM; uses the legacy Storevine email tool (ironic, noted)
[ ] Website landing page updated (Campaigns feature page live at GA)Storevine MarketingApr 25Page live in staging; DNS switch to prod on GA day
[ ] Demo video of guided first-campaign flow createdStorevine MarketingApr 2290-second screen recording showing new-merchant first-send experience

Customer Support

ItemOwnerDueStatusNotes
[ ] Support documentation published (Campaigns help articles, setup guide)Merchant SuccessApr 24Minimum: getting started guide, how to send first campaign, how to read attribution results
[ ] FAQ created (top 10 merchant questions from beta)Merchant SuccessApr 24Beta access produced 23 support questions [fictional]; top 10 documented as FAQ
[ ] Support team trained (hands-on beta access + training session)Merchant SuccessApr 22Training session scheduled Apr 22; all support team members complete hands-on send before GA
[ ] Canned responses prepared (common questions, error situations, EU access question)Merchant SuccessApr 24Include canned response for “Why can’t EU merchants use Campaigns yet?”
[ ] Escalation path defined (Campaigns bugs → Engineering Lead via #campaigns-support)Merchant SuccessApr 21Defined and communicated to full support team
[ ] Support staffing confirmed for GA weekMerchant SuccessApr 212 additional support agents rostered for GA week [fictional]
ItemOwnerDueStatusNotes
[ ] CAN-SPAM compliance architecture sign-offLegalApr 14Hard blocker: one-click unsubscribe, physical address, honest subject line enforcement . all must be confirmed by Legal before any production send capability is enabled
[ ] GDPR compliance reviewed (EU merchant access scoped to v1.1)LegalApr 14v1 GA is US merchants only; EU access requires separate Legal sign-off on consent data model (v1.1)
[ ] Terms of service updated (email marketing section, subscriber data handling)LegalApr 14Updated ToS must be live before GA; existing merchants are notified via in-app
[ ] Privacy policy updated (subscriber data collection, 7-day attribution window retention language)LegalApr 14Privacy policy must reflect the new attribution events data collected for each send
[ ] SendGrid data processing agreement reviewed (merchant subscriber data handled by SendGrid)LegalApr 14Storevine routes merchant subscriber data through SendGrid; DPA must be in place

Operations & Infrastructure

ItemOwnerDueStatusNotes
[ ] SendGrid dedicated IP provisioned and warm-up plan activePlatform SquadApr 14IP warm-up must begin 2 weeks before GA to establish sender reputation before full-volume sends
[ ] DMARC, SPF, and DKIM configured for Campaigns sending domainPlatform SquadApr 21Launch gate: Gmail and Yahoo require authentication for bulk senders; unconfigured sending domain results in deliverability failures
[ ] SSL certificates valid for Campaigns sending domainPlatform SquadApr 21Verify certificate expiry dates; renew if expiring within 60 days
[ ] Attribution events table included in daily backupPlatform SquadApr 25New table must be added to the backup job before GA
[ ] Incident response runbook created (Campaigns-specific: send failures, attribution backlog)Engineering LeadApr 25Runbook covers: how to check send queue depth, how to drain attribution event backlog, how to set feature flag to 0%
[ ] On-call rotation confirmed for GA weekEngineering LeadApr 25Platform Squad on-call for the full GA week; escalation path to Engineering Lead confirmed

Analytics & Monitoring

ItemOwnerDueStatusNotes
[ ] Analytics events instrumented (campaign_created, campaign_sent, first_send, attribution_recorded)Backend EngineerApr 25All events from instrumentation spec implemented and firing in staging
[ ] Campaigns adoption dashboard created (first-send rate, send volume, attribution revenue)Growth PMApr 25Dashboard needed for the T+1 day review and ongoing hypothesis tracking
[ ] Send failure rate alert configured (trigger at >2% failure rate [fictional])Platform SquadApr 25Alert routes to #campaigns-build Slack; threshold: 2% [fictional] of sends failing over any 15-minute window
[ ] Attribution event backlog alert configured (trigger at >500 unprocessed events [fictional])Platform SquadApr 25Indicates webhook receiver is behind; alert routes to on-call engineer
[ ] Success metrics baselined (first-send rate, external email tool count, churn rate)Growth PMApr 14Pre-GA baseline locked 2 weeks before launch; post-GA metrics compared against this baseline
[ ] SendGrid event delivery logging active (open, click, unsubscribe, spam complaint)Backend EngineerApr 25Events logged to the attribution events table and to a Campaigns event log for debugging

Go/No-Go Criteria

Must Have (Blockers)

  • Legal sign-off on CAN-SPAM compliance architecture . no production email send capability enabled without this
  • DMARC, SPF, and DKIM configured and verified for the Campaigns sending domain
  • All P1 edge cases passing in QA (per edge cases document)
  • Merchant Success training complete and canned responses approved
  • Feature flag configured for 10% [fictional] gradual rollout with confirmed path to 100% or 0%

Should Have

  • Beta merchant UAT complete with no blocker-level feedback from the 5-merchant discovery cohort [fictional]
  • Klaviyo partner notice email sent 48 hours before GA announcement (April 26, 2026)
  • Demo video of guided first-campaign flow published on GA day

Nice to Have

  • P2 edge cases passing in QA
  • EU merchant GDPR consent data model complete (deferred to v1.1 if not ready)
  • Merchant testimonial in GA social media content

Rollback Plan

Trigger Conditions

  • Send failure rate exceeds 5% [fictional] over any 60-minute window after GA
  • A CAN-SPAM violation is reported (unsubscribe link absent or non-functional in a sent campaign)
  • Attribution webhook receiver failure causes more than 1,000 unprocessed events to accumulate [fictional]
  • A merchant data breach or unauthorized access to the subscriber data pipeline is detected

Rollback Steps

  1. Set the Campaigns feature flag to 0% . disables the Campaigns admin entry point for all merchants within 2 minutes of the flag change; in-flight sends already submitted to SendGrid are not recalled
  2. Post a Storevine status page update: “Campaigns is temporarily unavailable . we’re addressing an issue and will restore access shortly”
  3. Verify that no campaigns remain queued in the SendGrid pipeline that have not yet been submitted; drain the queue or cancel pending sends as appropriate
  4. Page the Engineering Lead and Platform Squad on-call for root cause analysis
  5. Do not re-enable the feature flag until root cause is identified and resolved; do not set flag above 0% without Head of Product approval

Rollback Owner

Engineering Lead . reachable via on-call PagerDuty [fictional]

Rollback Time Estimate

Under 5 minutes (feature flag toggle to 0% takes effect within 2 minutes of change)

Check-in Schedule

CheckpointDateAttendees
T-7 days readiness reviewApril 21, 2026Growth PM, Engineering Lead, Design Lead, Merchant Success Lead
T-2 days go/no-go decisionApril 26, 2026Growth PM, Engineering Lead, Head of Product
GA day launch syncApril 28, 2026, 9:00 AMGrowth PM, Engineering Lead, Merchant Success Lead
T+1 day reviewApril 29, 2026Growth PM, Engineering Lead, Head of Product

Open Issues

IssueOwnerStatusImpact
EU merchant GDPR consent data modelLegalIn progressRisk: if Legal review is not complete by Apr 14, EU merchant access is confirmed as v1.1; not a blocker for US GA
Klaviyo partner notice emailGrowth PMScheduled for Apr 26Risk: if not sent 48 hours before GA announcement, Klaviyo partnership team learns about Campaigns from a press release . medium partnership friction risk
Power-user merchant beta expectationsMerchant SuccessManagedRisk: discovery cohort participants have expectations from Jan interviews; Merchant Success will brief them on v1 scope at beta access (T-4 weeks) before GA