Customer Story template

Canonical template for the Customer Story format.

# [Customer Name]: [Outcome Headline]

## About [Customer Name]
[1-2 sentences: who they are, industry, relevant context.]

## The Challenge
[What they faced before. Concrete situation, specific pain, what they had tried.]

## The Solution
[How they used [Product]. Specific approach or features. What changed.]

## The Results
[Measurable outcomes. Specific numbers or before-and-after. Customer quote.]