Project Brief
beta · Family discovery-docs · Phase discover · Sizes lean, full · ~4,350 tokens
The document that asks a named approver for authority to start finding out whether and how to proceed, before anyone commits to building anything. Lean states the mandate, objectives, exclusions, an outline justification, constraints and the decision requested; full adds the proposed approach and names the document that takes over once this one is approved.
How to tell whether you need one, how to pick lean or full, and how to grade what comes back before it reaches an approver.
Before you start: is this the right document at all?
Section titled “Before you start: is this the right document at all?”Write a project brief when a mandate already exists and you need to ask a named approver for authority to start finding out whether and how to proceed, before anyone commits to building anything. That request, and the decision it asks for, is the whole job. A document that tries to settle the full comparison of options, or that specifies what gets built, is not a shorter or longer project brief, it has stepped into a different document’s job.
Write something else if:
| You actually need | Because |
|---|---|
| a business case | you need the full comparison of options, including doing nothing, and a funded recommendation. This document carries only an outline of that case and names the later document and decision point where the full comparison happens |
| a project charter or a project initiation document (PID) | the decision to proceed has already been made and you need the detailed plan, governance and risk register that runs alongside delivery. This library’s own position treats the brief’s approval as authorizing initiation-stage work, not delivery, and neither a charter nor a PID is built here |
| a product brief | you are scoping a single product opportunity, not asking whether a whole initiative or project should proceed at all. This is the weakest-evidenced boundary this bundle’s research found, and it is labeled as inferred rather than as a line any one source draws by name |
| a creative or design brief | you are briefing a designer or an agency on how to reach an audience or execute a design, a different discipline from asking for authority to start a project |
| a Project Canvas | you want the same content laid out as a one-page diagram, read at a glance. That is a difference of medium, not of content: the questions this document asks still need answers |
| a project proposal or a one-page pitch | you are trying to sell a decision nobody has committed to yet. This document instead records a mandate that already exists and asks for authority to explore it further, a boundary this library draws as its own position, since no single source in this bundle’s research draws it this way |
| the NSW Health or Treasury Board of Canada sense of “project brief” | your organisation expects a large, iterative, gate-adjacent document that gets resubmitted across a project’s whole life. This bundle builds the shorter PRINCE2 and UK government sense instead: written once, consulted once, then retired |
Write nothing at all if no one holds the authority to approve moving forward. This document exists to get a named decision from a named person, and a draft with no real decider to sign it has not done its job, whatever else it contains.
One posture worth adopting before you start writing. The UK government’s own guide, this bundle’s adaptable source, allows a short, well-defined project that is certain to proceed to skip the brief entirely and move straight to the document that follows it. If you already know for certain that this will happen, save the brief for the projects whose viability is still an open question. That is what the document is for.
Picking a variant
Section titled “Picking a variant”Lean carries Background and Mandate, Objectives, Scope and Exclusions, Outline Business Justification, Constraints and Who Should Be Involved, and Decision Requested: enough to ask for authority to start without naming how the work will be approached or mapping it against neighbouring documents.
Full inserts Project Approach and Relationship to Other Documents after Decision Requested. The signal to move from lean to full: will a reader reasonably ask how the work will be approached and what document takes over once this one is approved, not only why the project exists and what it must achieve.
Both sizes stay short. The practitioner sources this bundle read converge on a document meant to be read in one sitting, and the primary source scales it to the project rather than fixing a length: a small project’s brief might run to a few sentences per section, and a larger or more contested one needs more. Adding Project Approach and Relationship to Other Documents should still leave the full variant reading as a page or two, not as the heavyweight, revised-across-the-project’s-life sense of the name that this bundle does not build.
The rubric
Section titled “The rubric”Score each row 0, 1 or 2. Under 10 out of 16 on a full brief, and the approver could sign something that reads well but that nobody, including them, could point back to once the project stalls between approval and its own answers. Under 8 out of 12 on a lean brief, the same gap opens one section sooner, before Project Approach or Relationship to Other Documents even exist to catch it.
| # | Criterion | 0 | 1 | 2 |
|---|---|---|---|---|
| 1 | Mandate is traceable | No mandate is named, or the trigger is described only as an unattributed good idea | A mandate is named, but a reader cannot tell who issued it or what form it took | You can name who issued the mandate, what form it took, and a reader unfamiliar with the project can tell why it needs to start now rather than later |
| 2 | Objectives are checkable | An objective is an activity, not an outcome, for example “build queue alerts” | An outcome is named, but the measure attached to it is something only the author could check | For every objective, a reader who did not write it could look at the stated measure and tell, without asking, whether the objective was met |
| 3 | Exclusions do real work | The exclusions field is blank, or names nothing a reader would otherwise have assumed was included | An exclusion is named, but you cannot point to who might reasonably have assumed it was in scope | You can name the specific request or assumption the exclusion heads off, and who would plausibly have made it |
| 4 | Justification stays outline | The section says nothing about why the project is worth doing, or it attempts the full comparison of options itself | A reason is given, but the estimate reads as final and no later document is named for the full comparison | A reason is given, the estimate is explicitly illustrative, and a named document and decision point is where the full comparison of options will happen |
| 5 | Stakeholders earn their place | A row names a department or a job title, with no person and no stated reason | A named person appears, but the reason given is generic, an “interested party” or similar | Every row names a real person or role and states the specific decision or dependency the project cannot proceed without their involvement |
| 6 | Decision has an approver | No decision is named, or the section describes circulating the document for comment | A decision and an approver are named, but nothing shows the approver actually agreed to decide, an email nobody replied to | You can point to when and how the named approver agreed to decide, and the document that takes over once they have |
| 7 | Approach shows its reasoning (full only) | An approach is named with no reasoning behind it, “build,” with nothing else | Reasoning is given for the chosen approach, but no alternative is named as having been considered | The approach is named, and you can point to the alternative that was considered and the specific reason it was rejected |
| 8 | Handoff is named (full only) | The section describes this brief as revised alongside the project, or names no document that supersedes it | A successor document is named, but not the point at which it takes over or what triggers the handoff | You can name the specific document that supersedes this brief, and the point after which this brief stops being consulted |
Which rows apply to what. Full ships all eight rows because a reader of the full variant can ask about approach and handoff as well as why, what and who. Lean ships six, every row except the two that grade a section it does not carry.
| Document | Rows | Maximum | Score against |
|---|---|---|---|
| lean | 1-6 | 12 | 8 |
| full | all 8 | 16 | 10 |
Anti-patterns
Section titled “Anti-patterns”Vague, unmeasurable objectives. An objective stated with a verb like improve, optimise or streamline gives a reader nothing to check later. State the outcome and the measure together, not the verb alone.
A missing or unwritten exclusions field. An unwritten boundary is not a small boundary, it is one nobody has agreed to yet, and the dispute over it arrives later instead of now. Whether writing an exclusions field measurably reduces scope creep is not something this bundle’s research measured; treat it as a recommendation several of the sources make, not as a proven effect.
A field that needs an essay. A section that keeps growing to answer one hard question is a signal the project may need a fuller document, not that this section should grow to hold the answer. Send the hard question to the document built for it, and keep this one short.
An unapproved draft treated as a mandate. A brief with no named approver, and no record of that approver actually agreeing to decide, has not done its job, whatever else it contains. Circulating a document for comment is not the same act as asking someone to decide.
Rushing it, or over-elaborating it, before viability is confirmed. Both failures run in opposite directions and both defeat the same purpose. A brief is meant to cost little relative to the decision it supports; racing past the questions it exists to raise, or answering them at a level of detail the decision does not yet need, both spend more than the document should.
Treating the brief as the finished business case. Its own outline justification is not a
substitute for the fuller comparison of options a business case brings to a later approval
(business-case_guide.md:17). A brief that tries to settle that comparison itself has stepped outside
its own boundary.
Naming an approach with no reasoning. At this early stage the approach can still change. What a reader needs is the thinking behind the choice, build, buy or a mix, not a one-word answer with nothing to show whether an alternative was ever considered.
Treating the brief as a living document. In the sense this bundle builds, a project brief is written once and retired once initiation documentation exists. It is not revised in place across the project’s life the way a business case or an initiation document would be; a brief still being updated after the decision it asked for has already been made is the heavyweight sense of the name, not this one.
When it is good enough
Section titled “When it is good enough”When you can point to who issued the mandate and why it needs to start now rather than later, when every stakeholder row names a person or role the project genuinely cannot proceed without, and when a named person has actually agreed, out loud, to decide.
Then delete every HTML comment. A document nobody has agreed to decide on is not a mandate, whatever else it contains, so the last thing worth checking is not a section of the brief at all: has the person named as approver actually said yes to deciding, not merely been copied on the draft.
The artifacts
Section titled “The artifacts”project-brief_template-lean.md · ~4,350 tokens
---title: "{{project_name}} Project Brief"project_name: "{{project_name}}"author: "{{author}}"approver: "{{approver}}"status: "{{status}}"last_updated: "{{date}}"doc_type: project-briefsize: leansource_template: project-briefsource_template_version: 0.1.0---
<!--LEAN PROJECT BRIEF. The shortest form that still asks for real authority to start: where theproject comes from, what it must achieve, what is explicitly out of scope, an outline of why it isworth doing, the constraints and people involved, and the decision being requested. Use it to ask anamed decision maker for authority to begin initiation, before anyone commits to deliveringanything. To grow it into a brief that also states the delivery approach and where it sits againstother documents, see project-brief_template-full.md. ADD sections after Decision Requested; neverrename or reorder the ones below, because the full variant is a strict ordered superset of this one.
STAYS SHORT AT EITHER SIZE. Unlike this library's business-case bundle, where the full variant addsreal financial weight, this bundle's full variant stays short too: prince2.wiki's own quality bar is"short, focused," and Smartsheet's stronger claim is that the whole document "should be a singlepage long, and anyone should be able to understand it at a glance." Length guidance is otherwiseinconsistent across the sources this bundle read, from a paragraph to a few pages, and no sourcemeasured length against outcome. Scale to your own project rather than treating any one figure as arule. See project-brief_companion.md section 4.
WHAT A PROJECT BRIEF IS, AND IS NOTIt asks for authority to start finding out whether and how to proceed, before anyone commits tobuilding anything. It is NOT a business case (a full comparison of options and a fundedrecommendation; this document carries only an outline of that case and defers the comparison, perbusiness-case_guide.md:17). It is NOT a project charter or a project initiation document, called aPID (this library's POSITION: those authorize delivery once initiation is approved, and neither isbuilt in this library). It is NOT a product brief (which scopes a single product opportunity, wherethis document scopes a whole initiative or project; this boundary is labeled inferred, since nosource read for this bundle draws it explicitly). It is NOT a creative or design brief (a differentdiscipline entirely). It is NOT a Project Canvas (thesame kind of content in a one-page diagram, a difference of medium, not of content). It is NOT aproject proposal or a one-page pitch (this library's POSITION: a pitch sells a decision not yetmade, while this document records a mandate that already exists and asks for authority to exploreit further). A separate, heavyweight sense of the name, published by NSW Health, the Treasury Boardof Canada and Ireland's National Transport Authority, is large, iterative and revised across aproject's whole life; this bundle does not build that document. See project-brief_companion.mdsection 8.
HOW TO FILL THIS IN1. Read the comment under each heading: WHAT it wants, WHY it matters (with a pointer into project-brief_companion.md), guiding questions to ASK, a GOOD and a WEAK example, and the TRAP to avoid. For the tables, PRIORITY explains the ordering rule and ROW HINT says what a good row contains.2. Replace each {{placeholder}} with your content. Name the approver in the frontmatter and mean it: this document is not finished until a real person has agreed to decide.3. If a section does not apply, write "N/A" and one line of why, rather than deleting it.4. Before you send this for a decision: self-grade against project-brief_guide.md, then DELETE every HTML comment. They are guidance, not content.-->
# {{project_name}} Project Brief
## Background and Mandate
<!-- WHAT Where the project comes from, the mandate that triggered it, and why it needs to start now rather than later. WHY BIS names the trigger precisely: start-up begins when a senior manager "agrees/decides to take responsibility for a new initiative that might best be run as a project," arriving from business planning, an external driver, or "identification of a significant problem that cannot be dealt with as a matter of routine." The mandate itself is, in BIS's own phrase, "often as simple as an email," so this section's job is to make that trigger legible to a reader who was not in the room when it was decided. Deep dive: project-brief_companion.md section 3 (Anatomy > Background and Mandate). ASK Where did this project come from, and who issued the mandate? What form did it take, a conversation, an email, a formal memo? Why does it need to start now rather than later? What happens if nothing changes? GOOD "Mandate: verbal instruction from the COO at the 2026-07 operations review, following three consecutive quarters of rising checkout abandonment. Why now: the pattern is worsening each quarter, and the holiday peak arrives in twelve weeks, after which a fix could not ship before the season that matters most." WEAK "We think this would be a good idea." (no mandate, no source, and no reason the timing matters) TRAP Skipping the mandate and writing only the background. A brief with no named mandate reads as something the project manager invented, not something a decision maker actually asked for. -->
- Mandate and background: {{mandate_and_background}}- Why now: {{why_now}}
## Objectives
<!-- WHAT What the project must achieve, stated so a reader can tell later whether it did. WHY BIS's own start-up checklist calls for objectives that are "achievable and measurable (SMART)," and prince2.wiki repeats SMART as the brief's own quality bar. How firmly sources hold that bar varies: Oxford City Council's template asks for it only "wherever possible," one practitioner source states it as a flat requirement ("Avoid vague verbs like improve, optimise or streamline, because nobody can tell when they are done"), and at least one published template carries no measurability wording for this field at all. Treat SMART as the convergent recommendation, not a universal rule every published template enforces. Deep dive: project-brief_companion.md section 3 (Anatomy > Objectives). ASK What must this project achieve to be judged complete and successful? How will you know, concretely, whether each objective was met? Is each one stated as an outcome rather than an activity? PRIORITY Order objectives by how central each is to the mandate above. A brief carrying many objectives at this size is probably several projects wearing one brief. ROW HINT A good row states an outcome a reader could check later, and names what checking it would look like. A weak row is an activity, or a vague verb, with nothing to measure. GOOD | OBJ-1 | Cut checkout abandonment on the self-checkout lanes from 14% to under 8% | Weekly abandonment rate from point-of-sale logs, measured for four weeks after launch | WEAK | OBJ-1 | Improve the self-checkout experience | | TRAP Writing an activity, "build queue alerts," instead of an outcome, "cut abandonment to under 8%." An activity tells you the project shipped; only an outcome tells you it worked. -->
| ID | Objective | How you will know it succeeded ||---|---|---|| {{objective_id}} | {{objective_statement}} | {{objective_measure}} |
## Scope and Exclusions
<!-- WHAT What is in scope, including the deliverables, and what is explicitly out, as its own named field rather than folded into a general paragraph. WHY BIS's own start-up checklist item is exactly this pairing, "Scope - what in and what's out," and Oxford City Council gives the exclusion half a numbered heading of its own, "3 Project Scope and Exclusions," prompting "What is outside the remit of the project?" Deliverables belong on the in-scope side: BIS's own contents list names "Deliverables," and Oxford City Council carries a matching deliverables section of its own. Several sources recommend naming exclusions specifically because an unwritten boundary invites disputes later; none of them measured whether writing one actually reduces scope creep, and this section does not repeat that as a measured fact. Deep dive: project-brief_companion.md section 3 (Anatomy > Scope and Exclusions), section 7 (anti-patterns). ASK What deliverables are in scope? What is explicitly out, that someone might otherwise assume is included? What would you say to a stakeholder who asked for something on the excluded list? GOOD In scope: "Self-service queue-length alerts on the four busiest self-checkout lanes, shown on the existing overhead displays." Exclusions: "Staffed-lane queueing is explicitly out of scope; this project does not touch cashier scheduling or staffing levels." WEAK In scope: "Improve checkout." Exclusions: (left blank) TRAP Leaving exclusions blank because nothing seems worth excluding yet. An unwritten boundary is not a small boundary, it is one nobody has agreed to yet, and the dispute arrives later instead of now. -->
- In scope and deliverables: {{in_scope_and_deliverables}}- Explicitly out of scope: {{exclusions}}
## Outline Business Justification
<!-- WHAT Why this project is worth doing, in outline only, an illustrative estimate of time and cost, and a named pointer to where the full comparison of options happens. WHY prince2.wiki names "outline business case" as one item in its own composition list for the brief, and prince2.ca states plainly that in PRINCE2 "the creation of the business case (in outline form) is part of the project brief." This library's own business-case guide states the boundary from its own side: "a project brief absorbs an outline business case as one component and retires once initiation documentation exists; the business case itself keeps being refined, it does not retire with the brief" (business-case_guide.md:17). This section carries the outline only; it does not attempt the fuller comparison of options, including doing nothing, that a business-case document brings to a later decision. Deep dive: project-brief_companion.md section 3 (Anatomy > Outline Business Justification), section 6 (the business-case nesting debate). ASK Why is this worth doing? Who benefits, and how? What is an illustrative, not final, estimate of the time and cost involved? What later document, and what decision gate, will bring the fuller comparison of options? GOOD "Reduces checkout abandonment, the retailer's second-largest source of lost sales per the Q2 operations review. Illustrative estimate: roughly six engineer-weeks and no new hardware, to be confirmed. A full comparison against alternatives, including doing nothing, will be brought to a business case at the September funding review." WEAK "This will definitely pay for itself many times over." (no comparison named, no estimate, no pointer to where the real case gets made) TRAP Treating this section as the finished business case. A brief that tries to settle the comparison of options itself has stepped outside its own boundary; that comparison belongs to a business-case document, not here. -->
- Why this is worth doing: {{outline_justification}}- Outline estimate, illustrative and not final: {{outline_estimate}}- Full comparison of options deferred to: {{business_case_reference}}
## Constraints and Who Should Be Involved
<!-- WHAT Known constraints and dependencies on the work, brief notes on risks and assumptions, and the people who need to be part of it. WHY BIS states the pairing directly in its own summary sentence, "the Project Brief says why the project is needed, what it must achieve and who should be involved," and separately lists constraints, stakeholders and dependencies among the brief's contents. AXELOS's own glossary names constraints as part of the standards-body definition itself. Risks and assumptions belong here too, as a line or two each rather than a formal register: prince2.wiki's own composition list names "risks," and its starting-up page describes the brief as covering "the scope, objectives, risks, and approach," which is also where prince2.wiki names "project management team structure" as part of what the wider process assembles into the brief. A formal risk-scoring table stays out of a document this size; that belongs to the heavyweight public-sector sense this bundle does not build. Deep dive: project-brief_companion.md section 3 (Anatomy > Constraints and Who Should Be Involved). ASK What constraints, and what dependencies on other work, apply here? What are the known risks and assumptions, in a line or two each? Who needs to be involved, and why, beyond the approver named in the frontmatter? PRIORITY List every person whose absence would stop the project cold, not everyone who might be interested. A stakeholder with no stated reason for being on the list probably should not be. ROW HINT A good row names a real person or role, and states in a few words why they need to be involved. A weak row is a job title with no stated reason. GOOD | Ines Draper | VP, Store Operations | Owns the budget and the overhead-display hardware this project depends on | WEAK | IT | | | TRAP Listing a whole department as one row. "Engineering" is not a stakeholder; the specific person or role who owns the decision or the dependency is. -->
- Constraints and dependencies: {{constraints_and_dependencies}}- Known risks and assumptions: {{risks_and_assumptions}}
| Name | Role | Why involved ||---|---|---|| {{stakeholder_name}} | {{stakeholder_role}} | {{stakeholder_reason}} |
## Decision Requested
<!-- WHAT The decision being asked for, who is being asked, and what happens to the answer. WHY prince2.wiki states the decision plainly, the brief "is used by the project board to make the first key decision: whether to authorise the initiation stage," and its own starting-up page names the request itself as that process's final output, "to send a request to the project board to initiate the project." BIS lists what the approvers are confirming when they sign off, ending with a commitment to plan rather than to build: they are willing to provide the project manager with the time and resources "needed to plan the project in detail and to produce the Project Initiation Document (PID)." One practitioner source frames approval itself as what changes the document's status: "A brief that is filled in but never approved is a wish list, not a mandate; the signature is what turns it into permission to start," and another puts the same instruction more bluntly, "Get it approved by the decider, out loud." This section also carries the discovery-docs family contract's own obligation: every member must say, in its companion, what document takes over once the decision is made; naming that document here, and recording the approver's own answer, is this library's own structural choice. Deep dive: project-brief_companion.md section 3 (Anatomy > Decision Requested), section 6 (what approval actually authorizes). ASK What decision are you asking for, proceed to a business case, proceed straight to initiation, or stop? What document takes over once the decision is made? Has the person named as approver in the frontmatter actually agreed to decide, not just to be copied? GOOD "Decision requested: authorize proceeding to a full business case. Next document: a business-case draft, due before the September funding review. Approved by Ines Draper, VP Store Operations, out loud at the 2026-08-04 operations sync, not left as an email nobody replied to." WEAK "Please take a look and let us know your thoughts." (no decision named, no next document, and no approver who has actually agreed to decide) TRAP Circulating a brief for comment without ever naming a decision or a decider. A brief that nobody approves is a wish list, not a mandate, whatever else it contains. -->
- Decision requested: {{decision_requested}}- Approver: {{approver}}- Next document once decided: {{next_document}}project-brief_template-full.md · ~5,350 tokens
---title: "{{project_name}} Project Brief"project_name: "{{project_name}}"author: "{{author}}"approver: "{{approver}}"status: "{{status}}"last_updated: "{{date}}"doc_type: project-briefsize: fullsource_template: project-briefsource_template_version: 0.1.0---
<!--FULL PROJECT BRIEF. Everything the lean variant carries, plus Project Approach and Relationship toOther Documents, inserted after Decision Requested: how the work will be approached, and where thisdocument sits against the mandate, the business case it carries in outline, and the initiationdocumentation that will supersede it. Use it once a reader will reasonably ask "how" and "what comesnext," not only "why" and "what."
THIS VARIANT IS A STRICT ORDERED SUPERSET OF THE LEAN ONE. The six lean sections appear here underthe same headings, in the same order, with the same placeholders; two sections are appended afterDecision Requested. If you started lean, grow into this without rewriting anything you alreadyfilled in.
STAYS SHORT EVEN AT THIS SIZE. Unlike this library's business-case bundle, where the full variantadds real financial weight, this bundle's full variant stays short too: prince2.wiki's own qualitybar is "short, focused," and Smartsheet's stronger claim is that the whole document "should be asingle page long, and anyone should be able to understand it at a glance." Length guidance isotherwise inconsistent across the sources this bundle read, from a paragraph to a few pages, and nosource measured length against outcome. Two added sections should still read as a page or two, notas the heavyweight, iterative sense of the name that NSW Health, the Treasury Board of Canada andIreland's National Transport Authority publish. See project-brief_companion.md section 4.
WHAT A PROJECT BRIEF IS, AND IS NOTIt asks for authority to start finding out whether and how to proceed, before anyone commits tobuilding anything. It is NOT a business case (a full comparison of options and a fundedrecommendation; this document carries only an outline of that case and defers the comparison, perbusiness-case_guide.md:17). It is NOT a project charter or a project initiation document, called aPID (this library's POSITION: those authorize delivery once initiation is approved, and neither isbuilt in this library). It is NOT a product brief (which scopes a single product opportunity, wherethis document scopes a whole initiative or project; this boundary is labeled inferred, since nosource read for this bundle draws it explicitly). It is NOT a creative or design brief (a differentdiscipline entirely). It is NOT a Project Canvas (thesame kind of content in a one-page diagram, a difference of medium, not of content). It is NOT aproject proposal or a one-page pitch (this library's POSITION: a pitch sells a decision not yetmade, while this document records a mandate that already exists and asks for authority to exploreit further). A separate, heavyweight sense of the name, published by NSW Health, the Treasury Boardof Canada and Ireland's National Transport Authority, is large, iterative and revised across aproject's whole life; this bundle does not build that document. See project-brief_companion.mdsection 8.
HOW TO FILL THIS IN1. Read the comment under each heading: WHAT it wants, WHY it matters (with a pointer into project-brief_companion.md), guiding questions to ASK, a GOOD and a WEAK example, and the TRAP to avoid. For the tables, PRIORITY explains the ordering rule and ROW HINT says what a good row contains.2. Replace each {{placeholder}} with your content. Name the approver in the frontmatter and mean it: this document is not finished until a real person has agreed to decide.3. If a section does not apply, write "N/A" and one line of why, rather than deleting it.4. Before you send this for a decision: self-grade against project-brief_guide.md, then DELETE every HTML comment. They are guidance, not content.-->
# {{project_name}} Project Brief
## Background and Mandate
<!-- WHAT Where the project comes from, the mandate that triggered it, and why it needs to start now rather than later. WHY BIS names the trigger precisely: start-up begins when a senior manager "agrees/decides to take responsibility for a new initiative that might best be run as a project," arriving from business planning, an external driver, or "identification of a significant problem that cannot be dealt with as a matter of routine." The mandate itself is, in BIS's own phrase, "often as simple as an email," so this section's job is to make that trigger legible to a reader who was not in the room when it was decided. Deep dive: project-brief_companion.md section 3 (Anatomy > Background and Mandate). ASK Where did this project come from, and who issued the mandate? What form did it take, a conversation, an email, a formal memo? Why does it need to start now rather than later? What happens if nothing changes? GOOD "Mandate: verbal instruction from the COO at the 2026-07 operations review, following three consecutive quarters of rising checkout abandonment. Why now: the pattern is worsening each quarter, and the holiday peak arrives in twelve weeks, after which a fix could not ship before the season that matters most." WEAK "We think this would be a good idea." (no mandate, no source, and no reason the timing matters) TRAP Skipping the mandate and writing only the background. A brief with no named mandate reads as something the project manager invented, not something a decision maker actually asked for. -->
- Mandate and background: {{mandate_and_background}}- Why now: {{why_now}}
## Objectives
<!-- WHAT What the project must achieve, stated so a reader can tell later whether it did. WHY BIS's own start-up checklist calls for objectives that are "achievable and measurable (SMART)," and prince2.wiki repeats SMART as the brief's own quality bar. How firmly sources hold that bar varies: Oxford City Council's template asks for it only "wherever possible," one practitioner source states it as a flat requirement ("Avoid vague verbs like improve, optimise or streamline, because nobody can tell when they are done"), and at least one published template carries no measurability wording for this field at all. Treat SMART as the convergent recommendation, not a universal rule every published template enforces. Deep dive: project-brief_companion.md section 3 (Anatomy > Objectives). ASK What must this project achieve to be judged complete and successful? How will you know, concretely, whether each objective was met? Is each one stated as an outcome rather than an activity? PRIORITY Order objectives by how central each is to the mandate above. A brief carrying many objectives at this size is probably several projects wearing one brief. ROW HINT A good row states an outcome a reader could check later, and names what checking it would look like. A weak row is an activity, or a vague verb, with nothing to measure. GOOD | OBJ-1 | Cut checkout abandonment on the self-checkout lanes from 14% to under 8% | Weekly abandonment rate from point-of-sale logs, measured for four weeks after launch | WEAK | OBJ-1 | Improve the self-checkout experience | | TRAP Writing an activity, "build queue alerts," instead of an outcome, "cut abandonment to under 8%." An activity tells you the project shipped; only an outcome tells you it worked. -->
| ID | Objective | How you will know it succeeded ||---|---|---|| {{objective_id}} | {{objective_statement}} | {{objective_measure}} |
## Scope and Exclusions
<!-- WHAT What is in scope, including the deliverables, and what is explicitly out, as its own named field rather than folded into a general paragraph. WHY BIS's own start-up checklist item is exactly this pairing, "Scope - what in and what's out," and Oxford City Council gives the exclusion half a numbered heading of its own, "3 Project Scope and Exclusions," prompting "What is outside the remit of the project?" Deliverables belong on the in-scope side: BIS's own contents list names "Deliverables," and Oxford City Council carries a matching deliverables section of its own. Several sources recommend naming exclusions specifically because an unwritten boundary invites disputes later; none of them measured whether writing one actually reduces scope creep, and this section does not repeat that as a measured fact. Deep dive: project-brief_companion.md section 3 (Anatomy > Scope and Exclusions), section 7 (anti-patterns). ASK What deliverables are in scope? What is explicitly out, that someone might otherwise assume is included? What would you say to a stakeholder who asked for something on the excluded list? GOOD In scope: "Self-service queue-length alerts on the four busiest self-checkout lanes, shown on the existing overhead displays." Exclusions: "Staffed-lane queueing is explicitly out of scope; this project does not touch cashier scheduling or staffing levels." WEAK In scope: "Improve checkout." Exclusions: (left blank) TRAP Leaving exclusions blank because nothing seems worth excluding yet. An unwritten boundary is not a small boundary, it is one nobody has agreed to yet, and the dispute arrives later instead of now. -->
- In scope and deliverables: {{in_scope_and_deliverables}}- Explicitly out of scope: {{exclusions}}
## Outline Business Justification
<!-- WHAT Why this project is worth doing, in outline only, an illustrative estimate of time and cost, and a named pointer to where the full comparison of options happens. WHY prince2.wiki names "outline business case" as one item in its own composition list for the brief, and prince2.ca states plainly that in PRINCE2 "the creation of the business case (in outline form) is part of the project brief." This library's own business-case guide states the boundary from its own side: "a project brief absorbs an outline business case as one component and retires once initiation documentation exists; the business case itself keeps being refined, it does not retire with the brief" (business-case_guide.md:17). This section carries the outline only; it does not attempt the fuller comparison of options, including doing nothing, that a business-case document brings to a later decision. Deep dive: project-brief_companion.md section 3 (Anatomy > Outline Business Justification), section 6 (the business-case nesting debate). ASK Why is this worth doing? Who benefits, and how? What is an illustrative, not final, estimate of the time and cost involved? What later document, and what decision gate, will bring the fuller comparison of options? GOOD "Reduces checkout abandonment, the retailer's second-largest source of lost sales per the Q2 operations review. Illustrative estimate: roughly six engineer-weeks and no new hardware, to be confirmed. A full comparison against alternatives, including doing nothing, will be brought to a business case at the September funding review." WEAK "This will definitely pay for itself many times over." (no comparison named, no estimate, no pointer to where the real case gets made) TRAP Treating this section as the finished business case. A brief that tries to settle the comparison of options itself has stepped outside its own boundary; that comparison belongs to a business-case document, not here. -->
- Why this is worth doing: {{outline_justification}}- Outline estimate, illustrative and not final: {{outline_estimate}}- Full comparison of options deferred to: {{business_case_reference}}
## Constraints and Who Should Be Involved
<!-- WHAT Known constraints and dependencies on the work, brief notes on risks and assumptions, and the people who need to be part of it. WHY BIS states the pairing directly in its own summary sentence, "the Project Brief says why the project is needed, what it must achieve and who should be involved," and separately lists constraints, stakeholders and dependencies among the brief's contents. AXELOS's own glossary names constraints as part of the standards-body definition itself. Risks and assumptions belong here too, as a line or two each rather than a formal register: prince2.wiki's own composition list names "risks," and its starting-up page describes the brief as covering "the scope, objectives, risks, and approach," which is also where prince2.wiki names "project management team structure" as part of what the wider process assembles into the brief. A formal risk-scoring table stays out of a document this size; that belongs to the heavyweight public-sector sense this bundle does not build. Deep dive: project-brief_companion.md section 3 (Anatomy > Constraints and Who Should Be Involved). ASK What constraints, and what dependencies on other work, apply here? What are the known risks and assumptions, in a line or two each? Who needs to be involved, and why, beyond the approver named in the frontmatter? PRIORITY List every person whose absence would stop the project cold, not everyone who might be interested. A stakeholder with no stated reason for being on the list probably should not be. ROW HINT A good row names a real person or role, and states in a few words why they need to be involved. A weak row is a job title with no stated reason. GOOD | Ines Draper | VP, Store Operations | Owns the budget and the overhead-display hardware this project depends on | WEAK | IT | | | TRAP Listing a whole department as one row. "Engineering" is not a stakeholder; the specific person or role who owns the decision or the dependency is. -->
- Constraints and dependencies: {{constraints_and_dependencies}}- Known risks and assumptions: {{risks_and_assumptions}}
| Name | Role | Why involved ||---|---|---|| {{stakeholder_name}} | {{stakeholder_role}} | {{stakeholder_reason}} |
## Decision Requested
<!-- WHAT The decision being asked for, who is being asked, and what happens to the answer. WHY prince2.wiki states the decision plainly, the brief "is used by the project board to make the first key decision: whether to authorise the initiation stage," and its own starting-up page names the request itself as that process's final output, "to send a request to the project board to initiate the project." BIS lists what the approvers are confirming when they sign off, ending with a commitment to plan rather than to build: they are willing to provide the project manager with the time and resources "needed to plan the project in detail and to produce the Project Initiation Document (PID)." One practitioner source frames approval itself as what changes the document's status: "A brief that is filled in but never approved is a wish list, not a mandate; the signature is what turns it into permission to start," and another puts the same instruction more bluntly, "Get it approved by the decider, out loud." This section also carries the discovery-docs family contract's own obligation: every member must say, in its companion, what document takes over once the decision is made; naming that document here, and recording the approver's own answer, is this library's own structural choice. Deep dive: project-brief_companion.md section 3 (Anatomy > Decision Requested), section 6 (what approval actually authorizes). ASK What decision are you asking for, proceed to a business case, proceed straight to initiation, or stop? What document takes over once the decision is made? Has the person named as approver in the frontmatter actually agreed to decide, not just to be copied? GOOD "Decision requested: authorize proceeding to a full business case. Next document: a business-case draft, due before the September funding review. Approved by Ines Draper, VP Store Operations, out loud at the 2026-08-04 operations sync, not left as an email nobody replied to." WEAK "Please take a look and let us know your thoughts." (no decision named, no next document, and no approver who has actually agreed to decide) TRAP Circulating a brief for comment without ever naming a decision or a decider. A brief that nobody approves is a wish list, not a mandate, whatever else it contains. -->
- Decision requested: {{decision_requested}}- Approver: {{approver}}- Next document once decided: {{next_document}}
## Project Approach
<!-- WHAT How the work will be approached: build, buy, or a mix, in general terms. WHY prince2.wiki's own starting-up page names this as an output of the same process that assembles the brief, "Select the project approach and assemble the project brief," and Oxford City Council's numbered template gives it a section of its own, "7 Project Approach." No source read for this bundle elaborates the approach beyond naming that it exists as its own consideration; one vendor template offers its own named options, "Package/Custom/Enhancement/Outsourced," attributed here to Bestoutcome specifically, and not offered as a standard PRINCE2 category set. Deep dive: project-brief_companion.md section 3 (Anatomy > Project Approach). ASK Will this be built in house, bought, or some mix of the two? What drove that choice at this early stage? What would change the answer? GOOD "Build in house, using the existing overhead-display platform. Buying a third-party queueing product was considered and rejected: none of the vendors reviewed integrate with the current point-of-sale system without a separate data contract." WEAK "Build." (no reasoning, and a reader cannot tell whether buying was even considered) TRAP Naming an approach with no reasoning behind it. At this stage the approach can still change; what matters is showing the thinking, not locking in a method too early. -->
- Approach: {{project_approach}}
## Relationship to Other Documents
<!-- WHAT Where this document sits against the mandate that triggered it, the business case it carries in outline, and the initiation documentation that will supersede it. WHY Supersession is stated consistently across the sources this bundle read: AXELOS's own glossary, "superseded by the Project Initiation Documentation and not maintained"; prince2.wiki, "the project brief is no longer used in project management activities" once the PID exists; and a practitioner reading of the current edition, "The Project Brief is not used after the Initiation stage." Neither a project charter nor a project initiation document, a PID, is built in this library; this library's own POSITION treats the brief and that later document as sequenced, with the brief's approval authorizing initiation-stage work rather than delivery itself, not a settled fact every source agrees on. Deep dive: project-brief_companion.md section 3 (Anatomy > Relationship to Other Documents), section 6 and section 8 for the full set of camps this splits into. ASK What mandate triggered this document? What business case does it carry in outline, and where is that developed in full? What document, a project charter, a PID, or your organization's own equivalent, will supersede this one once the decision is made, and when does this document stop being consulted? GOOD "Triggered by the COO's 2026-07 verbal mandate. Carries the outline case developed in full at the September business-case review. Superseded by the retailer's own initiation checklist once approved; this brief is not revisited after that point." WEAK "This connects to other project documents." (names nothing, and a reader still cannot tell what supersedes this one or when) TRAP Treating this brief as a living document that gets updated alongside the project. In the sense this bundle builds, it is written once and retired, not revised in place the way a business case or an initiation document would be. -->
- Relationship to other documents: {{relationship_to_other_documents}}---title: "Question-First Entry and Modelling Defaults Project Brief"project_name: "Question-First Entry and Modelling Defaults"author: "Priya Nair, PM, Reporting"approver: "Dana Okoro, VP Product"status: "pending decision"last_updated: "2026-01-16"doc_type: project-briefsize: fullsource_template: project-briefsource_template_version: 0.1.0---
> **Worked example.** A filled `project-brief`, full variant, for the same Acme Analytics product used> throughout this library's examples. Per the discovery-docs family contract, this document extends the> shared timeline **backward**, to before the investment decision the business case later justifies: it is> dated 2026-01-16, two days after the> [product vision](../product-vision/product-vision_example.md) agreed on 2026-01-14, eleven days after the> [user persona](../user-persona/user-persona_example.md) that names the Recurring Analyst, and four days> before the [business case](../business-case/business-case_example.md) it asks Dana Okoro to authorize.> Nothing in the body below cites the business case's own comparison of options, its costs, its benefits, or> its financial metrics, because none of that analysis existed yet when this brief was written; it carries> only an outline justification and a request to develop that outline into the full case.>> All figures are illustrative. They are internally consistent with the other examples in this library and> are not drawn from a real company.
# Question-First Entry and Modelling Defaults Project Brief
## Background and Mandate
- Mandate and background: Dana Okoro, VP Product, raised Acme's flat revenue-per-account trend at the December 2025 leadership review, after finance confirmed it had held for five straight quarters. Finance asked for a funding decision on it rather than letting it wait for the FY26 planning cycle to reach it on its own schedule. Acme's own product telemetry locates where the trend actually starts: only 31 percent of new accounts build a second dashboard view within 14 days of signup, and the drop concentrates at the step where a new account first has to pick which table, which join, and which measure answers their question, before they have had any chance to see the value the [2026-01-14 product vision](../product-vision/product-vision_example.md) promises them.- Why now: The segment that stalls at that step, an account with no dedicated analyst and no query background, of exactly the kind the [Recurring Analyst](../user-persona/user-persona_example.md#who-they-are) names, is also the fastest-growing part of the signup base, so the flat trend worsens on its current trajectory rather than improving on its own. Finance wants a funding decision before the FY26 planning cycle would otherwise reach this question, and two years of incremental investment in documentation, tutorials, and services capacity has not moved the number. This brief asks for authority to develop the vision's commitment into a funded proposal now, rather than wait for the next planning cycle to raise the same question again.
## Objectives
| ID | Objective | How you will know it succeeded ||---|---|---|| OBJ-1 | Raise the share of new accounts that build a second dashboard view within 14 days of signup, meaningfully above the 31 percent baseline (an illustrative planning figure; the business case now being asked for will set the exact target against real cost and benefit data) | The existing second-view usage event, tracked monthly against the pre-initiative cohort || OBJ-2 | Reduce how often a new account's first substantive interaction with Reporting is a request to a data analyst or the services team for help choosing what to look at, rather than something the product resolves on its own | Services and support ticket tagging for "which table" or "which dataset" requests from accounts in their first 14 days, tracked monthly against the pre-initiative baseline |
## Scope and Exclusions
- In scope and deliverables: Investigating an alternative to today's dataset-picker step for new accounts, one that does not require a new account to already know which table, join, and measure answers its question before it sees any value. This includes exploring modelling defaults, built the way the services team's per-account modelling already works today but shipped as a product default instead of custom per-account output, for Acme's two largest verticals, where the team has the deepest existing modelling experience to draw on. If the investigation is promising, the deliverable is a working version for those two verticals.- Explicitly out of scope: Any change to how an existing account, already past the dataset-picker step, uses Reporting today; this project targets only the new-account stall the telemetry above identifies. This brief does not decide how the investigated approach compares against continuing today's approach or against further investment in documentation, tutorials, and services capacity; that comparison, including the option of doing nothing, is the business case's job, not this one's.
## Outline Business Justification
- Why this is worth doing: The revenue-per-account trend has stayed flat for five straight quarters even as sign-ups have grown, and the stall concentrates at one identifiable step in the product rather than being spread evenly across onboarding. Two years of investment in documentation, tutorials, and services capacity has not moved that number, which is why this brief proposes addressing the stall point itself rather than making the existing step easier to learn. A working version for two verticals would give finance concrete evidence, ahead of the next planning cycle, on whether the approach actually shifts new-account behavior.- Outline estimate, illustrative and not final: roughly 10 to 20 engineer-weeks from one or two engineering pods over a quarter, plus some services-team time; an envelope that the business case below will cost.- Full comparison of options deferred to: The business case Priya Nair will bring to the 2026-01-26 leadership review, including continuing today's approach and further investment in documentation, tutorials, and services capacity as alternatives.
## Constraints and Who Should Be Involved
- Constraints and dependencies: No new headcount is planned for this investigation, so it draws on the Reporting team's existing sprint capacity. It also depends on Legal's ongoing data-processing review clearing the use of existing session data for any model training; if that clearance has not landed by the time the business case is ready to size an approach, the estimate above may need a more conservative, slower-ramping alternative. It further depends on the services team's willingness to free time from per-account custom modelling to support the investigation, which has not yet been agreed with Services leadership.- Known risks and assumptions: Untested assumption: the two pilot verticals share enough structure that most of the modelling groundwork built for them will transfer to a third vertical later; if it does not, the return on the work looks different than planned. Untested assumption: an alternative entry point can actually resolve a new account's own question often enough to replace, rather than merely supplement, the dataset picker; this has not yet been tried against real account data at any scale.
| Name | Role | Why involved ||---|---|---|| Dana Okoro | VP Product | Owns the funding decision this brief, and the business case it leads to, both ask Dana Okoro to make || Priya Nair | PM, Reporting | Leads the investigation and will bring the business case to the leadership review || Lee Zhang | Data Engineering | Owns the dependency on existing session data for model training, which Legal's data-processing review must clear and the estimate above rests on || Services leadership | Services | Must agree to free services-team time from per-account custom modelling; the constraints above record that this is not yet agreed |
## Decision Requested
- Decision requested: Authorize Priya Nair to develop this initiative into a full business case, comparing it against continuing today's approach and against further investment in documentation, tutorials, and services capacity, for decision at the 2026-01-26 leadership review.- Approver: Dana Okoro, VP Product- Next document once decided: A business case, due at the 2026-01-26 leadership review.
## Project Approach
- Approach: Build in house within the existing Reporting team, reusing the modelling approach the services team already applies per account. Commissioning an outside team to build the entry point was considered and set aside: the modelling defaults depend on per-account knowledge that sits with Acme's own services team, which an outside team would first have to rebuild. This is the working assumption the investigation starts from, not a settled choice, and the business case will cost it before anyone commits to it.
## Relationship to Other Documents
- Relationship to other documents: Triggered by Dana Okoro's mandate at the December 2025 leadership review, carrying forward the commitment the [2026-01-14 product vision](../product-vision/product-vision_example.md) made two days before this brief. This document carries only the outline justification above; the full comparison of options develops in the business case Priya Nair brings to the 2026-01-26 leadership review. Once that business case is approved, this brief is superseded by whatever delivery documentation the approved investment requires, and it is not consulted again after that point.Provenance
Section titled “Provenance”The reasoning, the history and every source, in the repository:
- Companion - the long-form argument: why these sections, where the sources disagree, and what the bundle refuses to claim
- History - what changed in this bundle, and when
- Research log - every source consulted, with what each one actually supports
- Catalog metadata - the machine-readable record this page is generated from
Catalog record: 8 sections across 1 format(s), methodology PRINCE2, typically owned by PM.